Under the Hood.

Not just another wrapper. A custom fine-tuned intelligence.

The Brain

Vercedo isn't just prompting GPT-4. We train our own models on millions of sales conversations to understand nuance, objection handling, and persuasion.

  • Sub-500ms Latency
  • Context-Aware Memory
  • Sentiment Analysis
  • Custom Voice Cloning

Complete Control

Monitor every call, analyze performance, and scale instantly.

Performance Overview

Live
Total Calls
1,248
+12% vs last week
Avg. Duration
4m 12s
+5% vs last week
Conversion Rate
24.8%
+2.4% vs last week

Technical Deep Dive

Achieving sub-500ms latency requires a complete reimagining of the voice stack. Traditional IVR systems rely on polling and HTTP requests, which introduce unacceptable delays. Vercedo utilizes a custom WebSocket architecture that streams audio packets in real-time.

We leverage Vapi for voice synthesis orchestration, but the core intelligence runs on our proprietary fine-tuned models. These models are trained on a dataset of high-performing sales calls, allowing the AI to recognize not just words, but tonality, hesitation, and intent.

Our telephony layer is built on top of Twilio's Global Network, ensuring carrier-grade reliability and crystal-clear audio quality. We implement jitter buffering and packet loss concealment algorithms to maintain conversation fluidity even under unstable network conditions.

Frequently Asked Questions